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Contact the Cross Border Directive office

Information:

This content is currently being reviewed. Read about your rights in cross-border healthcare under EU law and the regulations for cross-border healthcare under Irish law.

HSE Cross Border Directive,
National Contact Point,
St. Canice's Hospital Complex,
Dublin Road,
Kilkenny

General enquiries: 056 778 4546 or 056 772 0551

If you have difficulty reaching us by phone, you can:

  • request a call back - send us an email with your name and contact number
  • send us an email with your enquiry

Email: crossborderdirective@hse.ie

Questions about prior notification

All queries about prior notification: 056 778 4547

If you've already applied for a reimbursement

Surnames beginning with A to C: 056 778 4012
Surnames beginning with D to H: 056 772 0560
Surnames beginning with I to Mc: 056 778 4924
Surnames beginning with M to R: 056 778 4923
Surnames beginning with S to Z: 056 772 0557

If you have difficulty reaching us by phone, you can:

  • request a call back - send us an email with your name and contact number
  • send us an email with your enquiry

Email: crossborderdirective@hse.ie

Contact points for Cross Border Directive offices in other EU/EEA member states

Request a review

If you are not happy with a decision about your application, you can request a review of our decision.

To request a review, you can either:

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Your Europe. This webpage is part of an EU quality network.

Visit the Your Europe website

Toolbox for cross-border healthcare - on europa.eu

Page last reviewed: 10 April 2024