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University Hospital Kerry

Phone 1 : 066 718 4000 Switch Board

Phone 2: 066 718 4301 Emergency Reception

Phone 3: 066 718 4324 Antenatal/Delivery Reception

Website: http://uhk.ie/

Rathass, Tralee, Kerry, V92 NX94

Map and directions For University Hospital Kerry

Hospital Group: South/Southwest Hospital Group

Parking

Parking is available in the visitor car park.  Tickets can be paid for using the ticket machines in the Emergency Department and the Main Entrance Lobby.

Visiting Hours

Emergency Department

The Emergency Department sees, treats and manages patients (adult and children) presenting with a vast and undifferentiated spectrum of illnesses and injuries. The department is open 24hours a day, every day of the year.

  • The ED is available all day every day for those who are seriously ill or injured and their life is at risk. The ED is not run on a first-come first served basis. The sickest people will be seen first.
  • Bring your medicines or photo of your prescription; GP referring letter; next of kin contact information and any mobility aids with you.
  • Register with reception.
  • Soon after you check-in you will be seen by a Triage nurse who will prioritise your case based on your condition.
  • One family member or friend may accompany you to the examination room.
  • After this assessment you may need to wait depending on the Triage assessment. If your condition changes and you begin to feel worse please let the staff know right away.
  • You will be seen by the ED medical and or nursing staff where further reassessment and treatment of your condition will occur. You may be referred to other Specialist teams depending on your injury or illness.
  • There may be a further wait as these specialists are also working in other areas of the hospital.

Visiting arrangements


Visiting arrangement to University Hospital Kerry during the following hours are:

  • 2pm to 4pm & 6pm to 8pm, Monday to Sunday, 30 minute visits per patient.

Visit by appointment only through the visiting co-ordinator. Phone 087 113 8053

Maternity Department

Arrangements are in place in University Hospital Kerry Maternity Services in the interest of patient and public safety.

Nominated support persons are welcome to attend for:

  • Early Pregnancy Scans (EPAU).
  • 12 week scan (booking scan).
  • 20 week scan (anatomy scan).
  • high risk scans.
  • Emergency presentations during pregnancy.
  • Parents can both attend separately when visiting infant in the Neonatal Intensive Care Unit (NICU) or neonatal care unit.

Nominated support persons are welcome at the maternity department as long as they:

  • Do not have symptoms of COVID-19.
  • Are not suspected or confirmed as having COVID-19.

Nominated support persons will not generally need to be tested for COVID-19 before attending the unit. But the maternity department is part of a bigger campus and testing may be needed in other parts of University Hospital Kerry.

Nominated support persons will not need to show proof that they have had a COVID-19 vaccine.

If the situation changes at the maternity department and stricter arrangements need to be put in place we will let women and their nominated support partners know.

Restaurants

Staff Canteen: Visitors and relatives of patients are very welcome in the Staff Canteen. (Please be mindful that many staff are on a tight break schedules and staff will be prioritised at busy periods).

Opening Hours: Monday to Friday, 7am to 2.30pm. Evening Meals, 5.30pm to 7pm. Weekends and Bank Holidays, 9.30am to 2.30pm.

Vending Machines

Available in the Emergency Department waiting area and Out Patients entrance area.

Shop

There is a shop on campus.

Internet Access

Internet access is available on campus.

Smoke-free campus

All our hospitals are smoke-free campuses. Smoking is not allowed throughout the hospital and the hospital grounds. Supports available to give up smoking

Feedback

Your feedback is important to us. It helps us to improve our services. Please let us know about your experience. How you can make a comment,compliment or complaint

Freedom of Information

You can access your records and amend personal information under the Freedom of Information (FOI) Act. More information on making a request under FOI are available on the HSE website

Page last reviewed: Nov. 29, 2023, 11:07 a.m.