St James's Hospital Dublin

Visiting

Visiting times are:

• 2.30pm to 3.30pm
• 7.30pm to 8.30pm

Protect yourself and others

Do not visit a hospital if you have any symptoms of cold, flu, COVID-19, or any viral illness.

Clean your hands regularly and use hand sanitiser

You may be asked to wear a face mask and PPE in parts of the hospital.

By Luas and train

The Red Luas Line goes directly to the hospital.

By bus

The 123 bus goes directly to the hospital. The 13, 17, 27, 40, 56a, 68, 77a and the 151 stop near the hospital.

By taxi

You can use a courtesy phone to book a taxi.

The phones are in the:

• main concourse
• Discharge Lounge
• Emergency Department

By bike

There are many parking stations on the hospital grounds. There are also two Dublinbikes stations on the grounds.

Bleeper is a stationless bike-sharing scheme available from St James’s Hospital. Find and unlock a bike with the app. You can park at any public bike rack inside the purple zone when you're finished.

How it works - bleeperactive.com

Parking is free for the first 10 minutes.

Parking charges are:

• €2.50 up to 1 hour
• €5 for 1 to 2 hours
• €7.50 for 2 to 3 hours
• €10 for 3 to 4 hours
• €12.50 for 4 to 5 hours
• €15 for 5 to 24 hours

Payment

There are payment machines:

• inside the main entrance to the concourse beside the ATM
• in the underground car park beside the lifts

You may also pay at the security desk near the exit of the underground car park.

Drop off and collection

There are set-down areas:

• at the main concourse entrance
• outside Hospital 1
• outside the MISA building

Parking enforcement

Your vehicle may be clamped if you do not park in the right space. There is a release fee of €24.

Your vehicle may be clamped if it is:

• causing a hazard or obstruction on the campus
• parked in designated staff parking
• parked in emergency parking
• parked in disabled parking without a permit

Disabled parking

Disabled parking spaces are for patients and visitors with a valid disabled parking permit. The permit must be displayed in the vehicle. Any vehicle parking in a disabled parking space without the right permit on display may be clamped.

There are:

• 6 disabled parking spaces next to the lifts in the underground car park
• 10 disabled parking spaces at the entrance of Outpatient Department
• 4 disabled parking spaces outside Hospital 5 at the Diabetic Day Care Centre
• 4 disabled parking spaces in the surface public car park

If you have a compliment, concern or complaint, speak to:

• a staff member
• the person in charge of the ward or department

If you want to make a formal complaint you can contact the Patient Experience Office by:

• email
• phone
• in writing

The Patient Experience Office works with hospital staff to review the concerns and experiences you report.

Complaints Officer,
Patient Experience Office,
Quality and Safety Improvement Directorate,
St James’s Hospital,
James Street,
Dublin 8

Phone 1: 01 410 3361
Phone 2: 01 428 4248
Email: patientfeedback@stjames.ie