University Hospital Galway

Hospital Group: Saolta University Health Care Group

Parking

There are 5 public car parks on site. For the best value parking rates at University Hospital Galway, pre-book your parking on-line. This option is suitable for visitors who require flexible tickets to allow multiple entries or exits for a day or week. Click here for more details and to pre-book.

Visiting hours

Information for visitors

Visiting times are:

• 2pm to 4pm
• 6pm to 8pm

Please do not visit a patient in the hospital if you are feeling unwell. If you have symptoms like a sore throat, cough, temperature, shortness of breath or please do not visit the hospital to help keep vulnerable patients safe.

Important information- there is limited visits in outbreak wards.

If the hospital is managing an infectious outbreak on a ward then access to visitors will be limited to protect patients and visitors.

Visitors need to follow public health guidance and use hand sanitiser regularly during their visit to the hospital. Face masks are available throughout the hospital.

Maternity department

Nominated support partners can visit between 9am and 8pm.

Transport

The hospital is served by many bus routes.

Plan your journey here: https://www.transportforireland.ie/

Restaurants

The Market Kitchen restaurant is located at the Nurses Home and is open Monday to Friday, 8am to 3pm.

ATM

An ATM is located in the main foyer of UHG.

Internet Access

Free public wifi is available in certain areas of the hospital.

Pastoral Care

A Chaplaincy Service is available to all patients.

Patient Advocacy Liaison Service (PALS)

Patient Advocacy Liaison Services are available at Galway University Hospitals. Phone the hospital on 091 524 544 or ask any member of staff if you wish to speak with a PALS officer.

Payment Information

Patients should phone the number on the back of their invoice to make a payment.

Smoke-free campus

All our hospitals are smoke-free campuses. Smoking is not allowed throughout the hospital and the hospital grounds. Supports available to give up smoking

Feedback

Your feedback is important to us. It helps us to improve our services. Please let us know about your experience. How you can make a comment,compliment or complaint

Freedom of Information

You can access your records and amend personal information under the Freedom of Information (FOI) Act. More information on making a request under FOI are available on the HSE website