How to use the HSE data notification service

You need to register to use the HSE data notification service.

You cannot use the HSE data notification service if you have:

  • not received a letter from the HSE
  • not registered to use the service

Request documents using the service

To request your documents after you have registered:

  1. Log in to the HSE data notification service using your username and password.
  2. Select 'view summary'.
  3. Select 'request my documents'.

You will get confirmation that your documents have been requested. We will send you a text message when they are ready to view or download.

It can take up to 1 month for the documents to be ready. But we will try to get them to you as soon as we can.

In rare cases, it may take up to 2 months longer. We will let you know by text message if this happens and explain why.

You will be told when we expect to have the documents ready for you.

To view or download your documents

We will send you a text message when they are ready to view or download.

Log in to the HSE data notification service to view or download the documents.

You will have 30 days to download the documents. They will be removed from the service after this time.

How to request a call from the HSE

To request a call after you have registered:

  1. Log in to the HSE data notification service using your username and password.
  2. Select 'request a call'.
  3. Pick a date and a time that suits you.

Your call will be booked. You will receive a text message confirming the time and date of the call.

Change the time or day of your call

You can change the time or day of your call up to 3 hours before the call.

To change the time or day of a call:

  1. Log in to the HSE data notification service using your username and password.
  2. Select 'change my booking'.
  3. Pick a time and a day that suits you.

Your call will be changed. You will receive a text message confirming the change.

Missed calls

We will try to call you 3 times.

If you miss 3 calls, we will cancel your call.

You will need to log in again and book a new call.

Update your postal address

To update your postal address, request a call from the HSE through the data notification service. We will call you and update your address.

If you do not want to use the data notification service or get a call, you can request a change by post.

To update your address by post you will need:

  • your PIN number - you can find this on the letter we sent you
  • to print out and complete the Change of Address Form (PDF, 1.7 MB, 1 page)
  • to photocopy your passport, driving licence or public services card - if using your driver’s licence or public services card, photocopy both sides
  • a proof of your address such as a utility bill or bank statement dated within the past 3 months

Send your completed form, photocopy of your ID and proof of address to:

HSE
PO Box 13522
Dublin 8
Ireland

Page last reviewed: 29 November 2022