Register to request your personal information

This registration service is for people who have received a letter about the HSE cyber-attack.

Use this page to:

Who can register

If you have received a letter from us about the cyber-attack, you can register to request:

  • copies of the documents related to your personal information
  • a phone call to talk about the cyber-attack and what it means for you

If you did not receive a letter, you cannot register. You do not need to do anything.

Things you need to register online

To register with our data notification service you will need:

  • your PIN number - you can find this on the letter we sent you
  • a mobile phone number
  • a smartphone to download the ID-Pal app to verify your identity
  • an email account
  • photo ID such as a passport, driving licence or public services card

If you cannot or do not want to register online, register by post instead

Help with registering

Problems registering online

Registering for someone else

Postal registration

After you register

After you register you can request:

  • copies of the documents related to you that were illegally accessed
  • a call back so you can speak to someone about the cyber-attack

You can only do these after you have registered.

To protect your privacy, the call centre agent will not have access to the information about you that was illegally accessed in the cyber-attack. But they may be able to answer other questions you have.

Request your documents after you are registered

Request a call after you are registered

Log in to your account

You can log in to your account on the data notifications service to:

  • request, view and download documents related to you that were illegally accessed and copied
  • request for a call back from the HSE
  • check or change the time and date of any call you have scheduled

You will only be able to do this once you have registered.

Help using the HSE data notification service

If you have not received a letter from the HSE

We are notifying around 113,000 people. We hope to contact everyone by April 2023.

If you do not receive a letter within this time:

  • you do not need to do anything.
  • you cannot register or use this service

If we do not write to you

Page last reviewed: 29 November 2022