This content is currently being reviewed. Read about your rights in cross-border healthcare under EU law and the regulations for cross-border healthcare under Irish law.
HSE Cross Border Directive,
National Contact Point,
St. Canice's Hospital Complex,
Dublin Road,
Kilkenny
General enquiries: 056 778 4546 or 056 772 0551
If you have difficulty reaching us by phone, you can:
- request a call back - send us an email with your name and contact number
- send us an email with your enquiry
Email: crossborderdirective@hse.ie
Questions about prior notification
All queries about prior notification: 056 778 4547
If you've already applied for a reimbursement
Surnames beginning with A to C: 056 778 4012
Surnames beginning with D to H: 056 772 0560
Surnames beginning with I to Mc: 056 778 4924
Surnames beginning with M to R: 056 778 4923
Surnames beginning with S to Z: 056 772 0557
If you have difficulty reaching us by phone, you can:
- request a call back - send us an email with your name and contact number
- send us an email with your enquiry
Email: crossborderdirective@hse.ie
Appeal a decision
If you are not satisfied, you can appeal a decision within 3 months of getting it.
Send your appeal by post or by email including a clear explanation about why you are not satisfied with the decision.
HSE National Appeals Service
An Clochar, Health Campus
College Street
Ballyshannon
Co. Donegal
F94 TPX4
Email: nationalappeals@hse.ie
Help with making an appeal
If you need help with making an appeal, you can phone us to ask questions or get advice. But you cannot submit an appeal by phone.
Opening hours: Monday to Friday, 9.30am to 1pm
Phone: 071 982 2124
Phone: 071 982 2125
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