Contact
There is currently a delay of more than 3 months in processing applications and claims for reimbursement under the Cross Border Directive.
This is due to:
- a large number of applications and reimbursement claims
- current available staff numbers
All claims are processed in the order of the date that we received them.
We apologise for any inconvenience. We are working to resolve this matter as soon as possible.
National Contact Point,
Cross-Border Healthcare Directive Department,
HSE,
St Canice's Hospital,
Dublin Road,
Kilkenny
General enquiries: 056 778 4546
If you have difficulty reaching us by phone, you can contact us through email crossborderdirective@hse.ie
For applications for prior authorisation:
All enquiries regarding prior authorisation: 056 778 4547
If you've already applied for repayment
Surnames beginning with A-C: 056 778 4427
Surnames beginning with D-H: 056 772 0560
Surnames beginning with I-Mc: 056 778 4012
Surnames beginning with M-R: 056 772 0558
Surnames beginning with S-Z: 056 772 0556
If you have difficulty reaching us by phone, you can contact us through email.
Email: crossborderdirective@hse.ie
Related topics
Contact points for Cross Border Directive offices in other EU/EEA member states
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