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Health service disruptions

The cyber attack on our IT systems has caused some disruptions to our services. 

Emergency departments

Emergency departments (EDs) are still open for all medical emergencies.

Our EDs are very busy because of the IT outage. Expect significant delays. Please only attend if you need urgent care.

Information for emergencies

Hospital appointments

Most appointments will go ahead as planned but many x-ray appointments are cancelled.
Staff do not have access to email at this time. If you need to contact a hospital, please phone instead.

See updates from each hospital by county

Community health services

Most community health services such as disability, mental health, primary care and older people’s services are operating as normal.

See updates to services by county

COVID-19 services

COVID-19 vaccinations and tests are going ahead. There may be some delays in getting your COVID-19 test results.

COVID-19 vaccinations

COVID-19 testing, results and contact tracing

Medical card applications

You can apply for a medical card online, but the processing time is slower than normal. You can also still apply by post. There are also some delays with email communications.

If you have any medical card queries, call 1890 252 919.

Apply for a medical card by post

Screening services

Some screening appointments may be changed this week.

Read the screening service updates

Other health services

Online services affected by the cyber attack include medical card applications and GP visit card applications. There are delays with issuing birth, death or marriage certificates. The processing of requests for records under the FOI Act and Data Protection Acts are also affected.

Staff recruitment process disruptions

Information for HSE suppliers and contractors

Apply for a medical card by post

Cyber attack response

We are working to find out exactly what personal and medical information was accessed in the cyber attack.

There is no evidence that large amounts of patient or staff data has been published online or sold to criminals involved in fraud. 

If we are alerted to stolen information appearing online, we will contact the Data Protection Commission and take the necessary action.

Read information about the cyber attack, what you need to be aware of and what is being done to protect you