The My Options helpline provides the following supports free of charge:
- information on how to access abortion services
- medical support from an experienced nurse following an abortion
- listening support for anyone who is going through an unplanned pregnancy
- counselling for you, your partner or other family member - this can be over the phone, online or face-to-face
- information on the supports available to you if you wish to continue with your pregnancy
How to contact My Options helpline and webchat
Freephone: 1800 828 010
Outside of the Republic of Ireland: 00353 59 916 5066
For information on abortion services and counselling, our phoneline is open:
- Monday to Thursday: 9am to 8pm
- Friday: 9am to 7pm
- Saturday: 10am to 2pm
Medical support from an experienced nurse is available 24 hours a day, 7 days a week.
If you phone outside our opening times or our phone lines are busy, you can leave a message.
One of our staff members will phone you back during opening times. We will return your call within 24 hours.
Webchat
You can contact us by webchat.
During your webchat we will ask you for your phone number if you need:
- contact details of GPs who provide abortion services
- medical advice from our nursing team
This is so we can call you back with the information you need.
Contact My Options by webchat here for information and support.
Irish Sign Language
You can access the service using sign language.
Book an appointment through the Irish Remote Interpreting Service.
Irish Text Relay Service
This service helps people who are deaf, hard-of-hearing or speech-impaired to make and receive calls independently.
Book an appointment through the Irish Text Relay Service.
If you do not speak English
If you do not speak English, we can provide you with an interpreter. They will help you speak to a member of staff over the telephone in your own language.
We can provide an interpreter for 240 different languages. This service is free and confidential.
If you would like to speak to a member of staff using an interpreter, call us on freephone 1800 82 80 10.
You or someone on your behalf will need to:
- tell us what language you speak
- give us your phone number
An interpreter will phone you back for a 3-way call between:
- you
- a My Options staff member
- the interpreter
Support for partners and family members
Unplanned pregnancy counselling is not just for someone who is pregnant.
Speaking with a counsellor can help if you are a partner or family member of someone who is pregnant.