My Options freephone line
An unplanned pregnancy may leave you feeling worried and confused. You may or may not have many conflicting and strong feelings about your pregnancy.
My Options is a HSE freephone line that provides free and confidential information and counselling to people experiencing an unplanned pregnancy.
Unplanned pregnancy counselling can support you to cope with your unplanned pregnancy. It can help to talk to someone who can help support you to find the answers to your questions.
How to contact My Options
We're here to support you.
Information and counselling:
Monday to Friday: 9am to 8pm
Saturday: 10am to 2pm
24 hours a day, 7 days a week
Contact My Options by webchat here for information and support.
See more information about this service below.
During your webchat we will ask you for your phone number if you need:
- contact details of GPs who provide abortion services
- medical advice from our nursing team
This is so we can give you a call back with the information you need.
All unplanned pregnancy counselling sessions are confidential. This is the same for our webchat service. Find out more about what confidentiality means.
If you phone our counselling service outside of our opening times or if all our counsellors are busy, you can leave a message. One of our counsellors will phone you back during opening times. We will return your call as soon as we can, ideally on the day, but certainly within 24 hours. We will attempt to contact you twice.
We will support you through an unplanned pregnancy, no matter what option you choose.
If you or someone you know doesn’t speak English
If you don’t speak English we can provide you with an interpreter. They will help you speak to a MyOptions counsellor over the telephone in your own language.
We can provide an interpreter for 240 different languages. This service is also free and confidential.
If you would like to speak to a MyOptions counsellor using an interpreter, call us on freephone 1800 828 010.
You or someone on your behalf will need to:
- tell us what language you speak
- give us your phone number
An interpreter will then phone you back for a 3-way call between:
- a MyOptions counsellor
- the interpreter
How we can help
Our helpline can provide you with information and support on all your options, including continued pregnancy supports and abortion services.
We can provide you with counselling over the phone. We can also provide you with information on free face-to-face counselling.
If you choose to continue with your pregnancy, we can support you with this option.
If you decide that you want to have an abortion, we can provide you with information on abortion services. We can also provide you with post-abortion support.
My Options provides a 24/7 nursing team for medical support and reassurance to people who are in the process of having, or who have recently had, an abortion. The nursing team can provide medical advice if you are experiencing clinical symptoms following an abortion, for example, bleeding or pain. They can also advise on when to go to a doctor.
Support for partners
Unplanned pregnancy counselling is not just for someone who is pregnant. Speaking with a counsellor can help if you are a partner of someone who is pregnant.