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My Options freephone line

An unplanned pregnancy may leave you feeling worried and confused. You may have strong and conflicting feelings about your pregnancy.

My Options is a freephone helpline. It provides information and judgement-free counselling to anyone having an unplanned pregnancy.

Our helpline can provide you with information and support on all your options, including:

How to contact My Options

We're here to support you.

Information and counselling:
Monday to Friday: 9am to 8pm
Saturday: 10am to 2pm

Medical advice:
24 hours a day, 7 days a week

Freephone: 1800 828 010
Outside of the Republic of Ireland: +353 59 913 8175

Irish Sign Language
Book an appointment through the Irish Remote Interpreting Service to access the service using sign language.

Irish Text Relay Service
This service helps people who are deaf, hard-of-hearing or speech-impaired, to make and receive calls independently. Book an appointment through Irish Text Relay Service.

Contact My Options by webchat here for information and support.
Find more information about this service below.

My Options does not record calls as per its privacy policy


You can contact us by webchat.

During your webchat we will ask you for your phone number if you need:

  • contact details of GPs who provide abortion services
  • medical advice from our nursing team

This is so we can give you a call back with the information you need.

All unplanned pregnancy counselling sessions are confidential. This is the same for our webchat service.

Freephone line

If you phone our information and counselling service outside of our opening times or our counsellors are busy, you can leave a message.

One of our counsellors will phone you back during opening times. We will return your call within 24 hours.

We will support you through an unplanned pregnancy, no matter what option you choose.

How we can help

We can provide you with counselling over the phone. We can also give you information on free face-to-face counselling.

If you choose to continue with your pregnancy, we can support you with this option.

If you decide that you want to have an abortion, we can give you information about abortion services and the phone numbers of GPs who provide them. We can also provide you with post-abortion support.

My Options provides a 24/7 nursing team for post-abortion advice.

They can:

  • provide medical support and reassurance
  • give medical advice if you have symptoms such as bleeding or pain
  • tell you when to go to a doctor

If you or someone you know does not speak English

If you do not speak English, we can provide you with an interpreter. They will help you speak to a My Options counsellor over the telephone in your own language.

We can provide an interpreter for 240 different languages. This service is free and confidential.

If you would like to speak to a MyOptions counsellor using an interpreter, call us on freephone 1800 828 010.

You or someone on your behalf will need to:

  • tell us what language you speak
  • give us your phone number

An interpreter will phone you back for a 3-way call between:

  • you
  • a My Options counsellor
  • the interpreter

Support for partners

Unplanned pregnancy counselling is not just for someone who is pregnant. Speaking with a counsellor can help if you are a partner of someone who is pregnant.

Unplanned pregnancy: counselling services for men and partners

page last reviewed: 16/06/2022
next review due: 16/06/2025

Call the My Options freephone line

We're here to support you.


1800 828 010