University Hospital Limerick

Visiting

Visiting times are:

• 2pm to 4pm
• 6pm to 9pm

Patients can have 2 visitors at a time.

Protect yourself and others

Do not visit a hospital if you have any symptoms of cold, flu, COVID-19, or any viral illness.

Clean your hands regularly and use hand sanitiser

You may be asked to wear a face mask and PPE in parts of the hospital.

The 301 and 304 buses stop outside the hospital.

Plan your journey - transportforireland.ie

There are 3 car parks on the hospital campus.

Parking charges are:

• €2 an hour for the first 2 hours
• €1 an hour after 2 hours
• €10 a day

The ticket machines are cash only.

The Patient Advocacy and Liaison Service (PALS) team acts as a point of contact between patients, their families or carers, and the hospital.

If you have concerns about your care or service, speak to the person in charge of the area. They can help with your concerns quickly.

The PALS team can help if:

• your concerns have not been addressed
• you would like the support of an advocate

The PALS team works on ways to improve the patient experience by listening and responding to what matters to our patients. We also helps support those who are most vulnerable throughout their hospital experience.

The PALS service is available Monday to Friday, 9am to 5pm. If you make contact outside these hours we will get back to you on the next working day.

Patient Advocacy Liaison Services,
University Hospital Limerick,
Dooradoyle,

Phone 1: 061 485 259
Phone 2: 061 482 448
Phone 3: 061 588 345
Email: uhlpals@hse.ie

There is a PALS team for the Emergency Department. They can support patients and their families. They also provide a clinic to support, listen and advise patients and families during their stay.

The clinic is open Monday to Friday, 2pm to 4pm.

Phone: 061 588 530
Email: uhlpals@hse.ie

You can pay your bill over the phone with your credit card or debit card.

The Patient Accounts Office is open Monday to Friday, 9am to 1pm and 2pm to 4.30pm. Contact a cashier if you want to pay with a bank transfer.

Phone 1: 061 482 140
Phone 2: 061 482 155

The chapel is on the ground floor of the administration building. It is open Monday to Sunday, 7.30am to 7.30pm.

Mass times are:

• Monday to Friday at 1pm
• Saturdays at 7pm
• Sundays at 10am

Adoration is Monday to Friday, 12pm to 1pm.

Contact the pastoral care team through the ward staff or staff at reception.

Phone: 061 482 192