Cards extended in these circumstances will be re-assessed on a planned basis as society and business return to normal. We will write to you when we need to start your assessment.
If your card is due to expire after 31 August 2020, your renewal will be assessed as usual.
Medical cards and GP visit cards are issued for a period of time. Your card has a ‘Valid to’ date on it. We will contact you when we need to review your eligibility. We review your eligibility before we can renew your card.
You can also use our online eligibility status check to see if your card is still valid.
We will write to you by email or post to complete a medical card review. It is important we have your current address.
If you are no longer eligible for a medical card, we will assess you for a GP visit card. We will write to you to let you know the outcome.
If you received a letter and PIN from us, inviting you to use the online medical card application system, select 'Review my medical card'.
The cyber attack on our IT systems has caused some disruption to our services. It is not possible to renew online at the moment.