Midland Regional Hospital Portlaoise

Hospital Group: Dublin Midlands Hospital Group

Parking

Parking is available on site. Public car park spaces are available in the main car park. There is a charge for the use of these facilities. There are two pay machines on the hospital grounds and the option for contactless payment at the two barriers when exiting.

A weekly pass, at a set charge, is available on request from the Cash Office.

Please ensure, when parking your car, you do not obstruct free passage on the hospital roadways or occupy reserved spaces which may be needed in emergencies.

Disabled car park spaces are reserved for permit holders. There are Age Friendly parking spaces available along with reserved parking spaces for patients attending the Physiotherapy Department.

There are a small number of 'set-down' spaces situated close to the front door. These are for use in the event of emergency 'set-down' and/or for collection of patients/babies on discharge from the hospital.

Cars parked in non-designated parking spaces may be clamped. A clamp removal fee will apply.

The speed limit within the hospital grounds is 8 kmph. Please observe the speed limit.

The hospital accepts no liability for loss or damage to vehicles parked on hospital property.

Visiting Hours

For all visiting

Visiting has been arranged at the Midland Regional Hospital Portlaoise in line with the guidance for the control of the spread of COVID-19 in Acute and Children’s Hospitals & COVID-19 Guidance on visiting Acute Hospitals. It is important that visitors accept personal responsibility with respect to their obligation to help protect the person they visit, other patients on the ward and the staff in the Hospital.

Visiting Times

• Emergency Department

Due to limited space in our Emergency Department, there is no visiting, however in certain circumstances and in consultation with the Nursing Manager, one person may accompany the patient. One parent/relative must remain at all times when the patient is under 16.

1 visitor per patient can be accommodated in the following wards for a maximum of 30 minutes:

• Emo Court ward, 2pm to 4pm and 6pm to 8pm.
• Slieve Bloom ward, 2pm to 4pm and 6pm to 8pm.
• Dunamaise ward, 2pm to 4pm and 6pm to 8pm.
• Critical care department, 3pm to 4pm and 6pm to 8pm.
• Transitional care unit, Abbeyleix 2pm to 4pm and 6pm to 8pm.
• Paediatric ward, one parent or relative should remain at all times during the child’s admission.

Maternity ward

• 6pm to 8pm.
• The partner/birthing partner is permitted throughout the day, with the exception of rest time.

Visiting the Special Care Baby Unit (SCBU)

• Parents can visit freely without need to prearrange times.

If we cannot facilitate visits due to COVID-19 safety guidelines, which may be at short notice, we will let you know why.

We will keep this under constant review. In full consideration of the safety of patients and families attending our services, we ask for your understanding and co-operation at such a time.

On arrival to the hospital to see the patient:

• Please enter the hospital through the main entrance and you should carry out hand hygiene.

Please consider the following prior to attending the Hospital to visit a patient, if you have tested positive for Covid-19 within the last 5 days your visit to the hospital cannot be facilitated.

Maternity services

On the Maternity Ward the Partner/Birthing Partner is permitted throughout the day with the exception of rest time.

Your support partner can:

• Be present during labour and birth
• Attend antenatal, booking, anatomy scan and recall clinic visits
• Accompany partners to the post-natal areas, there being no specific time limit
• Siblings and grandparents are facilitated to visit the maternity department.

Patient Advocacy Liaison Service (PALS)

We welcome your feedback - both positive and negative.

Please give your feedback to any member of staff or if you wish to put it in writing please avail of the HSE 'Your Service Your Say - Tell Us About Your Experience' literature which is available throughout the hospital or you can write directly to:

Consumer Affairs Manager, Midland Regional Hospital, Block Road, Portlaoise.
The main link person for this service at the Midland Regional Hospital at Portlaoise is the Consumer Affairs Manager who can be contacted at 057 86 96090 or by email at mrhp.feedback@hse.ie

For more information on giving your feedback please visit:

How to make a complaint

Smoke-free campus

All our hospitals are smoke-free campuses. Smoking is not allowed throughout the hospital and the hospital grounds. Supports available to give up smoking

Feedback

Your feedback is important to us. It helps us to improve our services. Please let us know about your experience. How you can make a comment,compliment or complaint

Freedom of Information

You can access your records and amend personal information under the Freedom of Information (FOI) Act. More information on making a request under FOI are available on the HSE website