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Contact the HSE

Our contact centre, HSE Live is open 7 days a week.

We're here to help with queries around COVID-19 vaccine registration, COVID-19 test results or to answer general questions about the health service.

Do not call HSE Live for help with:

  • COVID-19 vaccination certificates – these are issued by the Government, not by the HSE
  • medical emergencies - call 112 or 999 if someone is seriously ill, injured or at risk of dying

Things HSE Live can help you with

Register for your COVID-19 vaccine by phone

It's best to register online for your COVID-19 vaccine. This is the quickest way to register.

But you can also register by phone.

Opening hours

Our contact centre, HSE Live is open:

  • Monday to Friday: 8am to 8pm
  • Saturday and Sunday: 9am to 5pm

You will get through to an operator quicker between 1pm and 6pm.

Phone

Freephone: 1800 700 700

Phone: 01 240 8787

From outside Ireland or the UK: 00 353 1 240 8787

Have your information ready

We will ask you for some personal information including your:

Try to have as much of this information ready as possible.

You can still register by phone if you do not have all of these things.

Problems registering for COVID-19 vaccine online

Before you call HSE Live, check the user guide for help with registering. You may find the answer to your question there.

If you are still having problems, call 1800 700 700 for help.

COVID-19 helpline if you are deaf or hard of hearing

If you are deaf or hard of hearing you can text the COVID-19 helpline on 086 1800 661 to register for your vaccine.

If you are a deaf Irish Sign Language user and you need an interpreter to talk to a HSE COVID-19 helpline agent, you can use the Irish Remote Interpreting Service (IRIS).

COVID-19 test results

Call us if you are waiting more than 2 days for your COVID-19 test result.

Open:

  • Monday to Friday: 8am to 8pm
  • Saturday and Sunday: 9am to 5pm

Freephone: 1800 700 700

General questions about the health service

HSE Live can answer general questions about the health service. For example, questions about how to access a service or advice on protecting yourself from infections.

Opening hours

HSE Live is open:

  • Monday to Friday: 8am to 8pm
  • Saturday and Sunday: 9am to 5pm

Phone HSE Live

Freephone: 1800 700 700

Phone: 01 240 8787

From outside Ireland or the UK: 00 353 1 240 8787

Twitter

Send us a direct message on Twitter and we'll get back to you.

@HSELive

Email

You cannot contact us by email. If you want to write to us, contact us on Twitter @HSELive

Find a GP (doctor) to get medical help

Find a GP (doctor) outside normal business hours

Get treatment for minor injuries

Other HSE contact details

Make a comment, compliment or complaint

If you want to, you can give us feedback on your experience of using any HSE service.

HSE head office

HSE Head Office

Dr. Steevens' Hospital

Steeven's Lane

Dublin 8

D08 W2A8

Phone: 01 635 2000

page last reviewed: 13/10/2020
next review due: 13/10/2023