Sign up and quit smoking

You can contact the Quit Programme by phone, live chat, email or social media - or sign up to the Quit Plan and ask us to call you back.

We'll ask you to set a quit date and decide if you’ll use medicine to help you quit.

You can set a date over the phone, with a face-to-face counsellor or online in the Quit plan.

If you do not feel ready for this step, that’s OK. You can still talk to an advisor about your smoking pattern and the pros and cons of quitting. They can arrange to call you back in a couple of weeks to check if you are ready then. If you are still not quite ready, you can of course contact us again when the time’s right for you.

We’ll ask you a few questions about yourself, your lifestyle and your smoking habit. This helps us to make sure you get the support you need.

We’ll answer your quitting queries and tell you when you need to talk to a GP or pharmacist about an issue.

Before your quit day, you prepare to quit. Get any medicine ready and get rid of all your cigarettes, lighters and ashtrays.

You choose the level of support you need.

You can:

• join a support group
• meet a stop smoking advisor in person
• get 1-to-1 support from an advisor online or by phone

We’ll call you every week for the first month after your quit date.

This is to:

• discuss your progress
• help you manage withdrawal
• help you find new routines and daily patterns
• discuss any concerns or queries you may have

Outside of these weekly appointments you can call the Quit team any time during opening hours.

We'll check in with you at 3 months and 12 months after your quit date. This is to see how you’re doing. But if you don’t want us to, you can tell us to go away - we won’t mind!