Contact tracing identifies people who were in close contact with someone who has COVID-19 (coronavirus).
It is done to try to reduce the spread of COVID-19 in the community. The people who do this work are 'contact tracers'.
If you test positive
If you test positive for COVID-19 a contact tracer will call you and text you. They will ask for contact details for any of your close contacts.
If you test positive and have symptoms
The contact tracer will ask about people and places you have visited 48 hours before your symptoms started and until you started self-isolating.
If you test positive but do not have symptoms
The contact tracer will only ask about people and places you have visited 24 hours before your test took place and until you started self-isolating.
They do not ask about people you may have passed by on the street or in a shop. In these situations, there is practically no risk in passing on the virus, especially if you are practicing social distancing.
Contact tracing is confidential. Anyone a contact tracer calls will not know it was you who gave them their contact details.
COVID Tracker app
The contact tracer will also ask if you have been using the COVID Tracker app.
If you have been, they'll ask you to use the upload function to alert your close contacts. You do this using the app. It's your choice if you want to do this.
If you agree, they'll send you a unique upload code by text message. This code unlocks the upload functionality on the app.
What to do if you are a close contact
If you are a close contact you need to:
- get tested for COVID-19
- restrict your movements (stay at home)
Essential healthcare workers
If you are an essential healthcare worker, ring your manager and occupational health department. Do not go to work until you have spoken to them.
Last updated: 10 February 2021 at 12.10am